Shipping and Returns

Terms of delivery:

Packages are normally delivered 1-2 days after receipt of payment with DPD with order tracking and delivery without signature. On request, we will be happy to send you a link for order tracking. Orders in Austria with a purchase value of more than € 180.00 are considered free of shipping costs, unless otherwise contractually stipulated, and will be sent to you free of charge within Austria.

Shipping costs include loading and packaging fees as well as postage costs. Loading fees are fixed, with transport costs fluctuating depending on the total weight of the package. We advise you to combine several items in one order. We cannot combine two different orders, and shipping costs will be calculated separately for each order. Your package will be shipped at your risk, but fragile goods will be handled with extra care.

The shipping boxes are cut wide and your goods are well protected. We only sell to business customers with a VAT number!

Return Policy:

Goods can be returned in their original packaging within 10 working days and at your own expense.

Our shipping options:

Pick up in store
DPD-Standard
DPD-Express

Costs & shipping time within Europe

Denmark

Shipping time: 3-4 workdays **
Costs: 25,00 €

Netherlands

Shipping time: 3-4 workdays **
Costs: 25,00 €
Free shipping from 350 €*

Germany

Shipping time: 2-3 workdays **
Costs: 15,50 €
Free shipping from 250 €*

Estonia

Shipping time: 4-5 workdays **
Costs: on request!

Latvia

Shipping time: 5 workdays **
Costs: 42,00 €

Lithuania

Shipping time: 5 workdays**
Costs: 42,00 €

Poland

Shipping time: 3 workdays**
Costs: 25,00 €

Czech Republic

Shipping time: 2-3 workdays**
Costs: 25,00 €

Slovakia

Shipping time: 2-3 workdays **
Costs: 17,00 €
Free shipping from 350 €*

Austria

Shipping time: 1-2 workdays**
Costs: 8,80 €
Free shipping from 180 €*

Belgium

Shipping time: 3-4 workdays **
Costs: 25,00 €
Free shipping from 350 €*

Luxembourg

Shipping time: 2-3 workdays **
Costs: 25,00 €

Switzerland / Liechtenstein

Shipping time: 3-5 workdays**
Switzerland: 25,00 € + customs
Liechtenstein: 32,00 € + customs
Custom: 55,80 €

France

Shipping time: 3-4 workdays **
Costs: 17,00 €
Free shipping from 350 €*

Hungary

Shipping time: 2-3 workdays **
Costs: 17,00 €
Free shipping from 350 €*

Slovenia

Shipping time: 2-3 workdays**
Costs: 17,00 €
Free shipping from 350 €*

Croatia

Shipping time: 2-3 workdays **
Costs: 25,00 €

Italy

Shipping time: 2-3 workdays **
Costs: 25,00 €

Andorra

Shipping time: 4-6 workdays **
Costs: on request!

Spain

Shipping time: 3-5 workdays **
Costs: 42,00 €

Portugal

Shipping time: 3-5 workdays **
Costs: 25,00 €

United Kingdom

Shipping time: 3-4 workdays**
Costs: on request!

Ireland

Shipping time: 3-4 workdays **
Costs: on request!

Belarus

Shipping time: 4-6 workdays**
Costs: on request!

Ukraine

Shipping time: 4-6 workdays **
Costs: on request!

Moldova

Shipping time: 4-6 workdays **
Costs: on request!

Romania

Shipping time: 3-4 workdays **
Costs: 25,00 €

Serbia

Shipping time: 4-6 workdays **
Costs: 45,00 € + customs
Custom: 37,89 €

Bosnia / Montenegro

Bosnia: 8-9 workdays **
Montenegro: 4-5 workdays **
Bosnia: 55,00€ + 42,00€ custom
Montenegro: 260 € + customs

Bulgaria

Shipping time: 3-4 workdays**
Costs: 28,00 €

Macedonia / Albania

Shipping time: 4-5 workdays **
Costs: on request!

Greece

Shipping time: 3-5 workdays **
Costs: 50,00 €

LandShipping time**
Deliverycost
Belgium3-4 workdays25,00 €
Bosnia & Herzegovina8-9 workdays55,00 € + customs
Bulgaria3-4 workdays28,00 €
Denmark3-4 workdays25,00 €
Germany2-3 workdays12,50 €
Estonia4-5 workdayson request
Finland4-5 workdays35,00 €
France3-4 workdays17,00 €
Greece3-5 workdays50,00 €
Ireland3-4 workdayson request
Italy2-3 workdays25,00 €
Croatia2-3 workdays25,00 €
Latvia4-5 workdays42,00 €
Liechtenstein3-5 workdays32,00 € + customs
Lithuania4-5 workdays42,00 €
Luxembourg2-3 workdays25,00 €
Montenegro4-5 workdays260 € + customs
Netherlands3-4 workdays25,00 €
Northmacedonia4-5 workdays260 € + customs
Norway4-5 workdayson request
Austria1-2 workdays8,80 €
Poland2-3 workdays25,00 €
Portugal3-5 workdays25,00 €
Romania3-4 workdays25,00 €
Sweden4-5 workdays35,00 €
Switzerland3-5 workdays25,00 € + customs
Serbia4-6 workdays45,00 € + customs
Slovakia2-3 workdays17,00 €
Slovenia2-3 workdays17,00 €
Spain3-5 workdays42,00 €
Czech Republic2-3 workdays25,00 €
Turkey4-6 workdayson request
Hungary2-3 workdays17,00 €
United Kingdom3-4 workdayson request

* Minimum order value for free shipping is based on the net total (excl. VAT)
** The above shipping times apply to goods in stock that, unless otherwise stated, do not have special delivery times!
Date: August 2023